Processing and Shipping Policies
Ensure your gifts arrive in time by reviewing our shipping options We offer a range of delivery services via USPS and UPS to suit your needs. Please note that the shipping times provided are based on the average delivery times and can be affected by factors outside of our control. We recommend placing your orders early to avoid any delays.
Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation, excluding weekends and holidays.
Delivery Time: The estimated delivery time varies depending on the shipping method chosen and your location. Please note that delivery times provided are estimates and not guaranteed.
USPS Shipping Options
USPS Ground Advantage (or Economy Shipping)
- Delivery within 2-8 business days.
- Economical choice for non-urgent deliveries.
USPS Priority Mail
- Delivery within 1-3 business days.
- A faster option for time-sensitive packages.
USPS Priority Mail Express
- Overnight delivery to most U.S. addresses.
- USPS's fastest domestic service, for when you need it the next day.
UPS Shipping Options
UPS Ground
- Delivery within 1-5 business days.
- Reliable and cost-effective for non-urgent shipments.
UPS 2nd Day Air
- Guaranteed delivery within 2 business days.
- A mid-range option for quicker deliveries.
UPS Next Day Air/Saver
- Guaranteed next-business-day delivery.
- Ideal for last-minute urgent shipments.
International Shipping
- Shipping Methods: We offer international shipping to select countries. The available shipping options and rates will be displayed at checkout based on your location.
- Customs and Duties: Please be aware that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
- Customers are responsible for checking their country’s import regulations before placing an order. If your country does not allow perishable items, we are not responsible for unsuccessful delivery.
- Delivery Time: The delivery time for international orders varies depending on the destination and shipping method chosen. Please note that delivery times provided are estimates and not guaranteed.
Order Tracking
- Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online.
- Tracking Updates: Please allow up to 24-48 hours for tracking information to become available after your order has been shipped. If you encounter any issues with tracking your order, please don't hesitate to contact our customer service team for assistance.
Delivery Issues
- Lost or Stolen Packages: In the event that your package is lost or stolen during transit, please contact us immediately so that we can assist you in resolving the issue. We may initiate a shipping carrier investigation or provide a replacement order, depending on the circumstances.
- Incorrect Address: It is the customer's responsibility to provide accurate and complete shipping information at the time of purchase. Please double-check your shipping address to ensure timely and accurate delivery. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- Contact Requirement: Customers must contact us within 3 days of the stated delivery date if there are any issues with their order. Failure to do so may result in limitations on our ability to address the concern.
Additional Information
- Please consider the possibility of delays due to weather, high package volumes, or other unforeseen circumstances.
- Shipping times do not include processing times. Check product pages for information on how long it takes to dispatch an order. For deliveries to Alaska, Hawaii, or remote areas, please allow additional time.
- Signature may be required for delivery, especially for high-value items.
By selecting the appropriate shipping method, you can ensure your PopBox orders arrive on time. If you have any questions or need further assistance, please contact our customer care team at suppport@makeitmine.co. Thank you for choosing us for your gifting needs!
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Contact Us
If you have any further questions or concerns about our shipping policies, please don't hesitate to contact us for assistance. We're here to help!