We only accepts requests for cancellations within 1 hour of placing an order. We don't offer cancelations past 1 hour is because our team is likely working on your custom illustration after that time.
If you'd like to change anything about your custom portrait, please contact us as soon as possible so we can make sure to include it in your proof.
We do not limit revisions because we want you to have the the perfect piece for your home or gift.